moyna777's Privacy Policy

moyna777 (website: moyna777.lat) is a trusted and secure online entertainment platform for players in Bangladesh. We place the highest importance on your privacy and are committed to ensuring the protection of your personal information. This Privacy Policy describes what information moyna777 collects, why it collects it, how it is used, and what your rights are. Please read this policy in full before using our platform.

This policy applies together with our Terms and Conditions. By using our services, you are considered to have given your consent to this Privacy Policy.

1 What Information We Collect

moyna777 collects various types of information to operate its services smoothly and provide you with the best experience. The information collected is as follows:

a) Personal Identification Information

• Full name and date of birth (for age verification — only individuals aged 21 or above may register)
• Email address and mobile number
• National ID or passport number (for identity verification)
• Residential address

b) Financial Information

• bKash, Nagad, or Rocket mobile banking number
• Bank account details (for bank transfers)
• Transaction history — records of deposits and withdrawals

c) Technical Information

• IP address and device type
• Browser type, operating system, and screen resolution
• Time spent on the platform and information about pages visited
• Data obtained from cookies and similar tracking technologies

d) Gaming Activity Information

• Betting history, win and loss records
• Bonus claims and wagering activity information
• Preferred game categories and playing style

2 Purpose of Information Collection

moyna777 uses collected information only for specific, fair, and lawful purposes. The main purposes are:

• Account Registration and Verification: To confirm your identity and age and to assist in creating a secure account.
• Managing Financial Transactions: To process deposits and withdrawals and to prevent fraud.
• Customer Support: To resolve your issues and to provide 24/7 live chat support.
• Platform Improvement: To analyze user experience and improve service quality.
• Fulfilling Legal Obligations: To comply with applicable laws and to prevent money laundering.
• Ensuring Responsible Gaming: To identify problematic gaming behavior and take necessary action.
• Managing Bonuses and Promotions: To correctly deliver the welcome bonus and other offers.

3 Information Storage and Security

To ensure the security of your information, moyna777 adopts the highest industry-standard technical measures:

SSL Encryption

SSL (Secure Socket Layer) encryption is active across our entire platform. As a result, all information exchanged between your browser and our servers remains encrypted and cannot be read by third parties.

Secure Data Storage

Your personal and financial information is stored on secure servers. The servers are protected through firewall and access control systems. Only authorized personnel can access your information when required for specific tasks.

Data Retention Period

We retain your information for as long as your account remains active. Even after an account is closed, certain information may need to be retained for a further period due to legal and regulatory obligations.

4 Sharing Information with Third Parties

moyna777 does not sell or rent your personal information. However, in the following limited circumstances, necessary information may be shared with selected third parties:

• Payment Processors: With the relevant payment provider to complete transactions via bKash, Nagad, Rocket, and bank transfer.
• Game Software Providers: Limited technical information with providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, and others for managing game sessions.
• Identity Verification Services: With authorized verification service providers to complete the KYC process.
• Law Enforcement Agencies: In response to a court order or lawful government request that cannot be avoided.

All such third parties are required to use your information only for the specified purpose and have their own privacy obligations.

5 Cookies and Tracking Technologies

The moyna777 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

Essential Cookies

These cookies are essential for keeping your login session active and ensuring security. Without them, the platform will not function properly.

Functional Cookies

These cookies are used to remember your language preferences, game settings, and previous visit information.

Analytical Cookies

These cookies collect information to understand how users interact with the platform and to improve overall service quality.

You can control or disable cookies by changing your browser settings. However, disabling certain cookies may limit some functionality of the platform.

6 Your Rights and Controls

You have the following rights regarding your personal information:

Right to Access Information

You can request from us at any time to find out what information we hold about you and how it is being used.

Right to Correct Information

If the information we hold about you is incorrect or incomplete, you can request that it be corrected. Contact our customer support team via live chat to request a correction.

Right to Delete Information

In certain circumstances, you may request the deletion of your personal information. However, some information must be retained for a specified period due to legal obligations.

Right to Opt Out of Marketing Communications

If you do not wish to receive promotional messages, let our customer support know at any time. We will act on your preference without delay.

Right to Close Your Account

You may request to close your account at any time. Any outstanding balance will be settled in accordance with our policy after the account is closed.

7 Protection of Minors

moyna777 provides services only to individuals aged 21 or above. We do not knowingly collect any personal information from minors.

Age verification is in place during the registration process. If it is established that information from a minor has been collected for any reason, that account and all associated information will be immediately cancelled and deleted. If you believe a minor is using our platform, please notify our support team immediately.

8 Special Protection of Payment Information

The minimum deposit amount on our platform is ৳200 and the minimum withdrawal amount is ৳1,000. The highest level of protection for your information is ensured in every financial transaction.

When depositing or withdrawing via bKash, Nagad, Rocket, or bank transfer, your payment information is sent directly through the secure gateway of the relevant payment provider. We never store your mobile banking PIN or bank password, and no staff member will ever ask for this information.

Withdrawal processing time is generally 10 to 45 minutes. During this time, your request is verified and sent securely.

9 Policy Changes and Updates

moyna777 may revise this Privacy Policy from time to time. Reasons for changes may include:

• Changes to applicable laws or regulations
• Addition of new features or technologies to our services
• Improvements based on user feedback and suggestions
• Alignment with best practices in data protection

For significant changes, we will publish a clear notice on the platform and state the new effective date. If you continue to use the platform after the changes, this will be considered your consent to the revised policy.

We recommend that you review this page regularly to stay informed of the latest information.

10 Responsible Gaming and Data Use

moyna777 places the highest importance on responsible gaming. We analyze information related to your gaming activity for constructive purposes:

• To identify unusual or problematic gaming patterns
• To help players take a break or set limits when needed
• To provide the option to set personalized limits

To learn more about responsible gaming, visit our Responsible Gaming page.